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K. Home Appliances offers a refund or exchange within 10 days from the date of purchase. If 10 days have passed since your purchase, unfortunately, no return, exchange, or refund will be provided. To be eligible for a return or exchange, the following conditions must be met: The item must be unused and in the same condition as received. The item must be returned in its original packaging. Items purchased during a sale or promotional offer may not be eligible for return or exchange. Exchanges are accepted only if the product is found to be defective or damaged upon inspection. You acknowledge that certain categories of products may be exempt from returns or refunds. These exempted categories will be clearly communicated at the time of purchase. Once your return or exchange request is accepted and the product is received by K. Home Appliances, it will be inspected by our quality control team. You will be notified via email regarding the receipt of your returned item. If the product passes the quality check, your return or exchange will be processed in accordance with our policies.

Return Policy